We understand that things happen and plans change. If you need to make a change or cancel your trip, let us know and we'll do our best to make it right.
By default, a customer can request a refund until 30 days before the trip begins. This gives Pursuit and the activity suppliers enough time to find someone else to fill the spot. Within 30 days of the trip, no refunds will be given. Deposits paid for trips are typically non-refundable since suppliers use those funds to prepare for the trip.
| Time Frame | Refund Policy |
|---|---|
| More than 30 days before trip start | Full refund, minus non-refundable deposit |
| Within 48 hours of booking | Full refund, minus non-refundable deposit |
| Less than 30 days before trip start | No refund |
If you feel that you have special circumstances that entitle you to a refund, feel free to contact us at support@pursuitoutside.com.